FAQ

Caremarket24 is an online store offering health, beauty and parapharmacy products. We are based in Limassol, Cyprus. Our products are purchased from local brand representatives in Cyprus.

You can place an order with us using the following two ways :

Our online store : Find the products you would like to order, add them to cart and proceed to checkout.

Our Facebook/Instagram page : You can chat with us either on our Facebook or Instagram page and let us know what you need.

Email (only for customers outside of Cyprus) : Send as an email at info@caremarket24.com with the products you are interested in and we will reply shortly

We offer Express Delivery everywhere in Cyprus and Greece through popular courier services.

For any other EU countries please contact us at info@caremarket24.com

Cyprus (at your home/work) : For orders above 40€, shipping is free. For orders under €40 shipping costs €3.

Cyprus (at the courier store) : For orders above 40€, shipping is free. For orders under €40 shipping costs €2.

Greece : Please contact us at info@caremarket24.com

Any other EU Country : Please contact us at info@caremarket24.com

Cyprus (city areas) : Orders are usually delivered within 1-3 working days after the order is placed.

Cyprus (rural areas) : Orders are usually delivered within 3-5 working days after the order is placed. (Usually on every Saturday).

Greece : Orders are usually delivered within 3-7 working days after the order is placed.

Any other EU Country : Depending on the country. Please contact us at info@caremarket24.com for more information

Note : There are cases that delivery might take longer. In that case we will contact you.

By card (Visa, Visa Electron, MasterCard, American Express) : Payments are done via JCC secure payment system. There is no charge when paying by card. You can only pay by card when you place an order through our online store.

Cash on Delivery : You can pay by cash on delivery. There is an additional charge of €1 per order.

Note : For orders via Facebook/Instagram/Email you can only pay by Cash on Delivery

If your order has not been shipped yet, you can contact us at info@caremarket24.com let us know that you want to cancel your order, send us your order number and we will cancel the order. Your order will be cancelled only when you receive the cancellation email.

If your order is shipped, we cannot cancel it.